- Classification: Five Star
- Room Category: Club Room
- Month of Stay: November/December
The handling of the situation was impressive as we arrived late and in a short period of time, but they had everything prepared nevertheless. Check-in was fast and efficient as always, the upgrade to a Club Room was a nice surprise as well.
Modern design and nice equipment
The “short notice” check-in was not the only stay at the Hotel Palace in the last weeks, so we kind of mix two stays in this hotel review. As we got the same room (with a different view), you shouldn’t get confused.
The Club Rooms are located on the 8th and 9th floor and offer nice views over the zoo – if you get a nice room.
Some are located facing the inner courtyard, which is more quite, but the view is less nice. Anyway, every Club Room offers all amenities you may expect from a luxury hotel. A nice flat TV, a good working desk and a comfortable bed.
What is kind of negative is the fact that there are no real king beds. The bathroom is not large, but got a shower and a bathtub. Sadly, there is just one washbasin and the toilet is not separated.
As a Leaders Club guest, we were invited to enjoy a welcome drink in the bar that day. Although it was not normally included, we were served a Hugo. The bartender was really kind and friendly. The experience in the bar was a good one, so was the one at breakfast.
Even though I didn’t like the buffet breakfast when I was at the Hotel Palace for the first and second time, we enjoyed it the last two times. Service is still a little slow and inefficient, but the choice of food and drinks is amazing. The atmosphere is okay, but nothing special.
Choice of bread
Vegetables and more
Yoghurt for every taste
Freshly squeezed juices
The food was really good, which takes me to the welcome treatment. Every time we arrive at the Hotel Palace, we get an individual welcome treatment with a bottle of wine, a bottle of water and a sweet treat. Only few things are as enjoyable as the sweet delight after an exhausting day.
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