What is group travel?
Group travel is a booking where at least 10 people (not including babies) have the same outward flight and the same return flight to/from a destination.
How is the group price calculated?
We calculate our group fares separately from the special online saver price. The price is calculated individually depending on capacity and is generally higher than the saver fare in single-seat sales. With group bookings, the Ticket Service Charge is € 20 per person. If the booking is cancelled, this fee is not reimbursed.
What is the benefit for customers making a group booking directly with our Groups department?
The offer is reserved without obligation to buy for 7 days. When the booking is confirmed, payment is made in full. Credit card payments are free of charge with group bookings. The names of those travelling in the group have to be specified for the booking to be binding, and 10% of them can be changed without incurring any additional charge up to 10 days prior to departure. From 9 days to 48 hours prior to departure, passenger names may be changed subject to a fee. Up to 14 days prior to departure, 10% of the passengers booked into the group may be cancelled without incurring any additional charge. The free cancellation allowance is only applicable if the minimum group size of 10 people still exists after making the cancellation.
It goes without saying that you can also request group flights from a travel agency. Such bookings are subject to special terms and conditions, for example the names are not required until the time of ticketing (at the latest 10 days prior to departure); terms are also specified for advance and final payments. Sales partners can access our terms and conditions on the partner site.
When is a group booking recommended?
With a group of over 15 passengers, a group booking is recommended, where individual names may have to be changed or a reservation period is required (7 days).
For smaller price-conscious groups of 10-15 people (e.g. family holidays), we recommend booking the saver price on our website (subject to the applicable GCC set out there). Tickets can be booked here at the best possible price by making separate bookings for up to 9 people at a time. If fewer seats are available, this will be displayed.
For group bookings with airberlin the GTACC apply and the special terms and conditions for group bookings »
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