Your topbonus miles are usually credited automatically when you present your topbonus Card at the check-in. In case the miles were not credited or you missed to present your topbonus Card it is possible to have your miles credited for up to 12 months after flying with airberlin or for up to 6 months with our topbonus partners airlines. It is essential that you have already been a member of the topbonus Program at the time you travelled.
For new members, miles are credited for flights taken up to three months before registering for topbonus.
Please fill in your details:
We are only able to process your claim if all the information is correct and complete.
Please keep all necessary receipts until the retroactive mileage crediting process is completed.
Please be advised that the class you booked will be not shown on your boarding pass. The information which class you booked is stated on your booking confirmation. The class will determine the amount of the status and award miles you will be credited for your flight.
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